Zappos
Zappos on podcasts: where it advertises, what it's offering listeners, and what hosts say about it when they're not being paid.
Sponsorships
No ad reads on tracked podcasts in the last 30 days. Hosts are talking about it anyway — see the earned side.
What hosts are saying
Most mentioned on
In their words
“One of my buddies, Jason, ordered shoes from Zappos... they're like, 'Oh, we're going to get it shipped soon.'... And they're like, 'Oh, well, this is the shipping you picked.' And he's like, 'But I want to put my best foot forward as a shoe company.' Right. and Z the person on the other...”
Zappos is praised for their customer service responsiveness and willingness to help with expedited shipping for a customer's time-sensitive need.
▶ Hear it“mentioned Zappos is amazing because back in the day they wanted to deliver they want to make happiness happen. Delivering happiness.”
Praised for delivering exceptional customer service and creating happiness, serving as a model for customer experience.
▶ Hear it“my buddies, Jason, you don't know him, um, ordered shoes from Zappos, and he was trying to get them, you know, for a date... And Zap, the person on the other end on Zappos started cracking up and like, 'All right.' They're like, 'We're going to overnight it to you.'”
The host shares a positive anecdote about Zappos providing excellent customer service by overnighting shoes for a customer's date.
▶ Hear itThe full picture
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